This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

  • Account: A unique account created for You to access our Service.
  • Company: Refers to BEEF KING LTD, 73 The Grove, London, England, W5 5LL
  • Cookies: Small files placed on Your device containing browsing history.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: Refers to the Website , specifically Beef King at https://beefking.co.uk/.

2. Collecting and Using Your Personal Data

Types of Data Collected

  • Personal Data: While using Our Service, We may ask You to provide Us with personally identifiable information including Your Email address , First name and last name , and Phone number.
  • Usage Data: This is collected automatically and includes Your device’s IP address, browser type, pages visited, and time spent on those pages.

CCTV & Physical Security

  • As a physical restaurant location, We may operate CCTV at Our premises for the purposes of public safety, crime prevention, and staff protection.
  • Footage is typically retained for 30 days unless required for legal proceedings.

3. Tracking Technologies and Analytics

We use Cookies and similar tracking technologies to track activity and store certain information.

  • Google Analytics: We use Google Analytics to monitor and analyze the use of our Service. This involves tracking usage trends while respecting privacy principles.
  • Remarketing: We use cookies to offer You news, special offers, and general information about other goods and services We offer that are similar to those You have already purchased or inquired about.
  • Consent: Non-essential cookies (analytics, advertising, and remarketing) are only used with Your consent. You can withdraw consent at any time through our cookie preferences tool or browser settings.

4. Use of Your Personal Data

The Company may use Personal Data for the following:

  • To provide the Service: Including monitoring usage.
  • To manage Your Account: Managing Your registration as a user.
  • For the performance of a contract: Such as fulfilling food orders or purchase contracts.
  • To contact You: Via email, phone, or SMS regarding updates and security.
  • Payment Processing: When You make a purchase, payment information is processed by secure third-party providers. We do not store Your full credit card details on Our servers.

5. Retention of Your Personal Data

We retain Your Personal Data only for as long as is necessary for the purposes set out in this policy.

  • User Accounts: Retained for the duration of the relationship plus up to 24 months after closure.
  • Customer Support & Chat: Retained for up to 24 months for quality assurance and training.
  • Website Analytics: Retained for up to 24 months from the date of collection.
  • Server Logs: Retained for up to 24 months for security monitoring.

6. GDPR & Your Rights

If You are a resident of the United Kingdom, You have specific rights under the GDPR:

  • Deletion: You have the right to request that We delete the Personal Data We have collected about You.
  • Access & Update: You may update, amend, or delete Your information by signing into Your Account settings.
  • International Transfers: Your data may be transferred to locations outside the UK, but only where adequate controls and security measures are in place.
  • Legal Disclosure: We may disclose Your data if required by law or in response to valid requests by public authorities.

7. Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If We become aware of such data without parental consent, We take steps to remove it.

8. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@beefking.co.uk